Privacy policy

Al Rafay Associates and Builders is a real estate and construction business based at Office #3, Zeb Arcade, G-15 Markaz, Islamabad, Pakistan. This page explains what information this website collects and what we do with it.

When you fill in an enquiry or consultation form we receive: your name, phone/WhatsApp number, email address (optional), your message, and, if you asked about a specific property, its reference code (for example ARA-1001).

We do not ask for your CNIC, bank details or passwords, and you should not send them through the website.

Only to answer your enquiry: to call or message you back, share property details, arrange visits and follow up on your request. We do not sell or rent your details to anyone, and we do not add you to marketing lists.

Enquiry forms are delivered to our email inbox by Web3Forms (web3forms.com), which passes the message on and does not use it for anything else.

If you contact us on WhatsApp, the conversation is handled by WhatsApp (Meta) under their own privacy policy.

To understand how many people visit and which pages help them, we may use Umami analytics. It does not use cookies, does not identify you personally, and only shows us totals (for example, number of visitors or WhatsApp clicks).

The map on our Contact page is provided by Google Maps, which may collect information under Google’s privacy policy when it loads.

The "Follow us on Google" button in the footer loads a small script from Google when you scroll near it, so you can add us as a preferred source in Google Search. Google handles that under its own privacy policy.

We keep enquiry messages for as long as we need them to deal with your request and keep sensible business records, and normally no longer than two years. You can ask us to delete them sooner.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email alrafayassociates.2005@gmail.com or call 0333 9555482 and we will respond as soon as we can.

If we change how we handle information, we will update this page and the date below.